Original topic:

Samsung pay

(Topic created: 09-21-2025 02:33 PM)
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ebm12777
Constellation
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I've been trying for 3 days to use the temu cash back on samsung pay. Every single time it crashes. I've tried everytheverything to fix it. Anyone knw a trick to fix it so it doesn't crash?
6 Replies
realaud
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It looks like it's a misconfiguration on calling up the website or app. You should put in an error report. There's nothing wrong with the app, there's something wrong in the programming. Every other site I tried works.

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SouthernKat
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I've been having the same problem. It seems there is a bug.
RineJet
Cosmic Ray
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Try this and tell me if it's works.
1. Update everything โ€“ Temu app, Samsung Pay/Wallet, and phone software.
2. Clear cache/data โ€“ in Settings โ†’ Apps โ†’ Temu / Samsung Pay โ†’ Storage.
3. Re-install โ€“ uninstall and reinstall Temu (or remove Samsung Pay updates, then reinstall).
4. Check permissions โ€“ allow overlay, background data, microphone, etc.
5. Disable battery optimization โ€“ exclude Temu & Samsung Pay so they arenโ€™t killed in background.
6. Switch network โ€“ try Wi-Fi vs mobile data.
7. Free up storage/memory โ€“ low space can cause crashes.
realaud
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This is strictly a configuration error with the way Samsung Pay is calling up the TEMU app/web page.  If it was a singular problem to the OP, then those suggestions might work, but it is happening with everyone who is trying to take advantage of this offer.  Those are good suggestions, though.


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RineJet
Cosmic Ray
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If this resolved your issue, can you please mark it ? ๐Ÿ™
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realaud
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I put in an error report with the programmers, and got the response to call the Samsung Technical Support Team at 1-800-726-7864.  Apparently, they are the only ones who can change the coding of the URL callup.


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