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02-28-2024 06:00 AM in
Fold & Flip PhonesSolved! Go to Solution.
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02-28-2024 10:50 AM in
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02-28-2024 02:51 PM in
Fold & Flip PhonesHello, We're sorry to hear about the trouble. Something to keep in mind too, when there's a big update, it may reset the battery learning patterns, that's why some may experience this after updates. If it doesn't get better within a few days it may be an application that's causing the drain, Check out this link; https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Regarding your device overheating, We recommend checking out the following troubleshooting steps: https://www.samsung.com/us/support/answer/ANS00076952/
If those troubleshooting steps are followed, and you still are having issues, we would recommend taking the device to a technician to perform diagnostics or a potential re-flash of your software. http://www.samsung.com/us/support/service