DEX RUINED ON UI 8.0?

[userIHc1QrTq0R]

I am so upset! I used decks before on my Galaxy fold 4, but didn't have a real need for it until now. I bought the phone for that reason and others knowing that I could use it. I recently bought a nice Bluetooth folding keyboard and a little stand so I could use Dex mode when I'm traveling only to find that the recent UI 8.0 update broke it? Am I really not able to use my fold on the internal display and have access to the multi-window functions that Dex mode used to provide? Because Dex mode doesn't activate, it just tells me to try to connect it to a wireless display. **bleep**? If anyone at Samsung reads this, go look at Samsung Dex subreddit. people are really **bleep** off! 

[realaud]

I don't understand.  You say you bought the phone for specifically for the DeX feature, but had no real need for it until now?  In any case, not being a DeX user myself, my understanding was that this type of program was meant to be used with an external display.  No one "from Samsung" is reading this and are certainly not going to go read a subreddit if they were.

[Roadrunner68]

You're going to need a adapter and and HDMI cord to hook to your TV and a wireless keyboard and mouse and it will work and just go to one of the TV apps using a HDMI on smart TV

[userIHc1QrTq0R]

It works if I connect it to an external display wirelessly no problem. That's not what I'm complaining about. I want to use the desktop environment in standalone mode with no external display like we all used to for many years

[useruKidsZbwzh]

Since the UI update to 8.0 my Dex continues to crash

[userIHc1QrTq0R]

There are countless videos on YouTube of people showing how you can connect a wireless keyboard with Bluetooth and use a stand and basically open the fold up to use it like desktop software. It's been like this for years. When I originally bought the phone, I was going to need this and then my needs changed shortly after buying it so I didn't. I think the point in some of these comments are being missed in that there's a huge community that uses Dex mode without an external display that are really **bleep** off that they just decided to delete it and force it to be used on external displays only which is really moronic. When you spend thousands of dollars on a high-end device, why the **bleep** would you remove an important feature?

[realaud]

There is a mechanism for sending feedback/complaints.  It is not this forum.  It is the feedback link in the support tab of the members app.  The more feedback they get, the more likely they are to pay attention.

[userIHc1QrTq0R]

I was sent to this forum by Samsung's technical support representative when I called them so I do believe that Samsung does monitor these forums but I would have step further and asked them for some more information and they gave me this link for mailing the CEO. I'm going to post this link also in the Reddit groups and tell people to contact and voice their opinion

https://www.samsung.com/us/support/contact/email-the-ceo/

[realaud]

The likely sent you to the Members app so you can click on the feedback link in the support tab.  This is an issue only Samsung developers can correct, and they require feedback to know how many users are affected by this and how disappointed they are.  Some Samsung personnel *might* monitor these forums, but they do not and will not act on anything posted here, as there is an official mechanism for sending feedback to the development team.   They also do not take feedback by phone call.  Tech support personnel are not the developers.

https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

[userIHc1QrTq0R]

Thank you I've already done that. I also sent a message to the CEO through this link.

https://www.samsung.com/us/support/contact/email-the-ceo/