Blank screen on

[munnaahmedusa]

A few days ago, i updated my phone. Suddenly, the phone goes blank. After a few minutes, the front small screen starts working, but if f i open the fold or if i unfold it again, the front screen goes blank, and the middle is already blank. I saw a video of trying to restart the phone by pressing the low volume button and the start button for 20 seconds. Doing that, the phone starts, and even when unfolded, the phone works, but for a short while, then with a hissing sound stops. Am getting a serious software error and reloading the software.

[LongHiker · Accepted solution]

@munnaahmedusa You should reach out to Samsung support directly. 

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

Lastly you can submit a bug report via the Samsung Members app -> Support -> Send feedback. 

[munnaahmedusa]

I did, but nothing changed

[munnaahmedusa]

They're told me to visit the service center and the repair technician told me to pay repair cost 860 dollars