Ok so my children were being children and played around in the BIOS of my new book4 and I go to logon the other day to a Error message the recent sanitization has occurred on date "date of incident"total number of sanitization is 1, the windows OS should be installed to boot up. I dont want to send it back to get fixed im hoping this is an easy fix i got windows 11 on a boot drive just hoping someone knowledgeable can walk me through this thank you. following is my varient of edge 14inch 512gb ssd
Modern computers usually have the installation media on a hidden partition (recovery partition). One is normally supposed to transfer this media to an external device/flash drive to preserve it should anything happen to the hard drive itself. If you do not have the installation media, you can likely request it from Samsung or download it from the website. You may have to bite the bullet and take it to either Geek Squad or one of the certified Samsung service centers. Since this is user error, there may be a charge.
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thanks dan, im hoping someone can help me i was told pay the computer repair guy 164 bucks or send it back in because its brand new and id rather not have to wait to recieve it back
the issue is im stuck on that error message before windows can load up, how does one go back to a restore point in bios? there is a restore button and it asks me to go back to previous values
I was exploring the device and left it open I bought a Samsung laptop because I was interested to see what the fuss was about I love the phones and TVs (washer dryer too). Should i check myself into Samsung prison?
He was just asking because the bios is not that easily accessible, even by people who know how to access it, so the likelihood of children getting there by accident is slight.
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Doing some digging on Google, found out it means that your computer did what seems to be a process to wipe any malicious pieces of corrupted data from your drive. This basically means that your OS was wiped clean. The only logical thing to do is to just reinstall windows from a USB drive
