JUMP TO SOLUTION Solved

Original topic:

Galaxy Book4 Pro problem with dock

(Topic created: 12-09-2024 02:26 AM)
594 Views
zembla11
Constellation
Options
Computers

When I turn off my computer, the dock stays on. What setting should I change to resolve this issue?

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! Unfortunately, this would have to be a feature included with the dock. Depending on how it's connected you may be able to use a third-party tool to set up some kind of script or reach out to Microsoft to get this feature to work as there could be a Windows setting to get it to auto-turn off. 

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! Unfortunately, this would have to be a feature included with the dock. Depending on how it's connected you may be able to use a third-party tool to set up some kind of script or reach out to Microsoft to get this feature to work as there could be a Windows setting to get it to auto-turn off.