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Just wondering if there's a way to keep the USB-C port powered while the Galaxy Book4 Edge 16" is turned off. I like to use the USB-C port... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! This is not a standard feature this maybe possible when the lapto... View Post |
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With the OEM brink and an Anker 65W brick, my Galaxy Book4 Edge 14 doesn't charge beyond 30W. My understanding is that it should charge must... View Post |
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Samsung Galaxy Book Go NP340XLA Windows 10. After shut down the computer restarts by its self. Hard shut down using the power button does not... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If the suggestions from @KBSDETOUR did not work then this will be... View Post |
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hi i just recently bought the Samsung 4 but it keep over heat no matter what i am doing i am university student and I need two use the laptop with... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend making sure that you are not in a super hot env... View Post |
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I have a Samsung computer running Windows 11 home version. It's been telling me there's a Samsung system BIOS update available for a few... View Post 
Members_jdwvv2O
I have the same/similar issue. Clicking on update I get a message that a tool failed? Sorry - didn't... View Post |
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Alright I'm leaving this post in case someone has a solution to my issue. My laptop has been endlessly trying to boot up but keeps on blue... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend if possible to try a factory reset on the lapto... View Post |
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My NVMe M.2 disk suddenly went into read-only mode. I can't delete files or format it at all. The disk is only two years old. Apparently,... View Post |
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Buds2 Pro - Will pair and connect but will not play music. Error message comes up that says incompatable music format when they are... View Post 
user5RdYDgcPg5
Thanks, I tried these suggestions before asking the community. So I tried a few more things: 1. Disc... View Post |
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Good afternoon, I recently experienced not being able to connect to the my WIFI for no reason other than my laptop can't detect my WIFI. I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! As it seems that you have done all the required troubleshooting t... View Post |
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My laptop is discharged completely and while charging showing dead. Not starting. what to do ? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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I have a Galaxy Book laptop that is having issues with typing certain keys, mostly on the right side of the keyboard. The 8, i, k, comma, and space... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link : ... View Post |
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Anyone know where to enable human presence detection on this new laptop? I can't find the setting View Post
userSeDsKaRpMu
I found out HPD is not supported on this laptop - it doesn't have Human presence detection and doesn... View Post |
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There's no support system to report issues -Â It takes about 10 presses to power on the laptop Book 4 (snapdragon) - anyone else have the... View Post |
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I get this error trying to setup face signin - it says it cant find a camera: Â View Post 
Samsung_Moderator
Hello! Thank you for reaching out! If you are wanting to use windows hello facial recognition this l... View Post |
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Can I register a refurbished 2024 Chrome book ? View Post
Samsung_Moderator
Hello! Thank you for reaching out! You should be able to register it on our website. However, please... View Post |
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i hope this helps user with english keyboard layout but need to type accents or find symbols changing the input method (in my case in spanish) 1... View Post |
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Hello, last week, I bought new laptop from a mobile center and there is a paint problem on the cover. Is that rejected PC from factory? Can I... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this would be considered a cosmetic issue. And wou... View Post |
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Its been around 4 month that i bought Samsung Galaxy book 4 pro. in this time, there was a BIOS updated 2 month prior, and i was facing same... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hey Yall. I'm still debating getting the 4 book pro vs the 4book pro 360 as I saw in a video that the 4book pro has better performance than the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can use this link to compare the specs:https://www.samsung.co... View Post |
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BIOS update shuts down my computer and it does not work View Post
Samsung_Moderator
Hello! If the laptop has not power and will not turn on you can try the troubleshooting in the follo... View Post |
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I tried to turn on my Samsung book 2 after reconnecting the power but the power button is not responding. I tried charging it until the side... View Post
Samsung_Moderator
I know how frustrating that can be! Out of curiosity, are you using the original charger that came w... View Post |
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I need a screen for a model laptopGalaxy Book Flex2 Alpha NP730QDAor Galaxy Book Flex Alpha NP730QCJDoes anyone know the model number of the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can purchase a screen if you with to from samsungparts.com. I... View Post |
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My Samsung flex laptop only has a blue light indicating power but has a black screen and wont power on. View Post 
LeoWyatt89
Hello! I would recommend checking this article out: https://www.samsung.com/us/support/troubleshooti... View Post |
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Hi I am using Galaxy Book3 PRO, Whenever I browse for some time on my edge browser or on my Google Chrome browsers, they crash. I have heard that... View Post 
user_ams007
Try rebooting into safe mode and re-install the graphics driver and see if that fixes the problem. A... View Post |
