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Original topic:

Galaxy Book2 360 dying faster than it charges

(Topic created: 08-12-2024 03:48 PM)
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kta6
Asteroid
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the laptop is discharging faster than its charging. initially i thought it was the charger, so i bought a replacement but that didn't charge any faster. i bought another one with the same result. any help would be greatly appreciated, thanks!

Galaxy Book2 360
NP730QED-KA2US
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GaryB82
Galactic Samsung Care Ambassador
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Sounds like the battery could be going bad and not holding a charge. I would suggest contacting support and having the battery tested
https://www.samsung.com/us/support/contact/


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kta6
Asteroid
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Thank you very much!