Original topic:

WIFI CALLING NOT WORKING

(Topic created: 09-15-2025 05:52 AM)
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A15SaladSpinner
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*UPDATE: BACK TO WORKING 


Suddenly last night my wifi calling stopped working and turned itself off. Now I cant turn it on and it says provisions failed. I rely on this as I live in the middle of nowhere. Wifi is working great, I turned my phone on and off, toggles airplane mode, checked for updates and restarted wifi router. Any other ideas? 

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A15SaladSpinner
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UPDATE: Spoke with Sam at AT&T just now and said it's to be fixed before the end of today EST which it is currently 9:25pm.

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19 Replies
CEParsons
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WiFi calling is carrier dependant. You will likely need to contact your carrier to resolve this issue.
mtn722
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My carrier said it was a Samsung phone issue. Does anyone have an update?
KrystalD
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Same. I live in the middle if nowhere too and rely on wifi calling. AT&T told me it was a Samsung problem. Idk what to do!
KJjr
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ME TOO!! I go into my carrier's store (TMobile) for every issue I can't resolve. Some issues are just too complicated (or deeply buried under a section) I need my phone for health, security, & home emergencies. P.S. TODAY, NO MATTER WHERE WE LIVE YOU NEED A CELL PHONE. GONE ARE THE DAYS OF PUBLIC PHONES
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Camper_65
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UPDATE: mine is fixed as of this morning

I'm having the same issue and it worked (AT&T wifi calling) until the very last update.  So something must have happened in this last update to suddenly disabled it.

rmj-b
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Mine stopped working after my phone did an update yesterday
lashsp
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Mine nor my wife's att wifi calling is working. Also stopped last night. My Verizon work phone is working on the same wifi connection (no cell service otherwise) so this says it is definitely an att update issue. Any fixes listed? Tried all suggested....
A15SaladSpinner
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Contacted AT&T, they said its a wifi calling outage and will be fixed.
mtn722
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I'm having the same issue. Wi-Fi calling stopped working. My phone is updated but my husband's is not in his Wi-Fi calling is working