JUMP TO SOLUTION Solved

Original topic:

Text message slow delivery, SMS

(Topic created: 04-20-2022 09:52 AM)
2063 Views
user0CH7qehl6L
Cosmic Ray
Options
A Series & Other Mobile
Why are my text messages slow to be delivered or show as "Delivered"? Sometimes they say "Sent as SMS via server" before they show as Delivered. Now I have a message to a friend that still does NOT show as "Delivered". It's been over 30 minutes! It still says "Sent as SMS via server". Very concerning. My phone is A13.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, I know how frustrating it is when messages are slow or do not send at all. This article contains several steps for troubleshooting the messages, such as testing the phone in Safe Mode to ensure 3rd party apps are not interfering. https://www.samsung.com/us/support/troubleshooting/TSG01001439/  If the steps do not correct the troubles with the messages, you will need to follow up with the service provider for additional assistance. I apologize for any inconvenience. 

View solution in context

2 Replies
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, I know how frustrating it is when messages are slow or do not send at all. This article contains several steps for troubleshooting the messages, such as testing the phone in Safe Mode to ensure 3rd party apps are not interfering. https://www.samsung.com/us/support/troubleshooting/TSG01001439/  If the steps do not correct the troubles with the messages, you will need to follow up with the service provider for additional assistance. I apologize for any inconvenience. 

user0CH7qehl6L
Cosmic Ray
Options
A Series & Other Mobile
Thanks. I'll give it a try when I get a chance. At least they're sending for the most part. I guess I need to recheck that one that was still stuck
0 Likes