Original topic:

Software update

(Topic created: 5 hours ago)
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greytype
Constellation
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A Series & Other Mobile
I need version 13 on my phone but it says software up to date. How do I get it on my S10?
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GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

Sorry but the S10 was only able to update to Android 12 so you wonā€™t be able to update to 13

OS Android 9.0 (Pie), upgradable to Android 12, One UI 4.1


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greytype
Constellation
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A Series & Other Mobile
Thanks! I contacted customer support and it kinda seemed like she was going by a script
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GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

Happy to help.



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