Original topic:

Secure folder crashing

(Topic created: Monday)
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A Series & Other Mobile

My secure folder keeps crashing idk what to do I have a Samsung Galaxy A12 USA version

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meself
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You can also clear your device's cache partition, which can help improve device and app behavior through the recovery menu:

ā€¢ Ensure the device is powered off. If the device is unresponsive/frozen, press and hold the Power button for approximately 10 seconds or until the device power cycles.
ā€¢ Press and hold the Volume Up button and the Home button.
ā€¢ While continuing to hold the Home and Volume Up buttons, press and hold the Power button until 'RECOVERY BOOTING' appears in the upper left then release all buttons.
ā€¢ Select wipe cache partition. Utilize the Volume Up/Down buttons to highlight and the Power button to select.
ā€¢ Select reboot system now. Option is highlighted, utilize the Power button to select.

You can also reset all system settings as well (Settings > General management > Reset > Reset all settings).

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What home button the A12 has no physical home button
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meself
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Other wise known as a soft reset after clearing the cache press at same time the power button and lower volume button after few seconds the phone will restart
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Ok thanks
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meself
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Clear Cache and Data: Go to the device's settings, navigate to "Apps" or "Application Manager," find the Secure Folder app, and clear its cache and data. This can help resolve glitches.

-Reinstall Secure Folder: If clearing cache and data doesn't work, you might consider uninstalling and reinstalling the Secure Folder app.
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