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Permissions Fix/Device Admin

(Topic created: 12-07-2021 07:04 PM)
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sarecee
Halo
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A Series & Other Mobile
Hi Samsung Community,
I've tried changing a couple of permissions on my A32 5G but when I attempt to allow or deny the permission, message states "enabled by device admin" and I don't have permission to change. Two of the apps in question are Samsung Notes and Samsung Calender and my security/antivirus (Sophos Intercept X) so goes without saying it's my device admin, but I've never encountered this issue before so I'm open to any help & support the community can offer.
Thanks!šŸ™‚

7 Replies
Solution
SamsungRei
Community Manager
Community Manager
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A Series & Other Mobile

Hello, I understand how frustrating it can be trying to accept all of the permissions for apps. Have you tried clearing the app cache for the apps experiencing the issue? https://www.samsung.com/us/support/answer/ANS00077611/



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sarecee
Halo
Options
A Series & Other Mobile
Thanks for your reply. Your solution fixed the issue.
Again, thanks for your help, I appreciate it.
Have a good evening!šŸ™‚
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insights
Constellation
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A Series & Other Mobile
What do u mean notes app ask me to grant phone permissions to all apps
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sarecee
Halo
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A Series & Other Mobile
I posted that back in 2021 and what I was referring to was note app wanted access to nearly all permissions that you could allow an app to have but I decided against it, even as of today, I occasionally check permissions and apps such as note will have permissions granted that I didn't allow and it's not the only app that grants itself permissions.
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jcz14
Constellation
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A Series & Other Mobile
I have an administrator on my phone. I don't know how because I don't have an administrator at all. Could my phone be hacked
sarecee
Halo
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A Series & Other Mobile
Did you try what @SamsungRei suggested?
I would try that first. Hope you resolve your issue.
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Sankaran
Constellation
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A Series & Other Mobile

I too have the same issue 

 

When trying to do certain things I get you are not allowed to do that, your device administrator has disabled this .....

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