Original topic:

My A53 stopped working in February.

(Topic created: 05-14-2024 04:47 PM)
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Sirteach
Constellation
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A Series & Other Mobile

In February, 2024 my phone just began shutting down and coming on and  shut off. However, I have never over charged it. So thought it needed charging. I took it to a technician. The said the battery is good, the charging port is good. Then a morning I tried to turning it on using the volume down and power button it came on. I saw it show the screen as if it was updated- "optimisating ... with the percentage.  To this day it has turned on. 

Can someone advise me? 

I have pictures of my recent honeymoon of which I didn't get to print or store in the cloud. 

I have always purchased samsung phone and researched them before doing so as well. 

I'm very disappointed. 

Help me please! Thank you. 

2 Replies
user4V9uPyyVaA
Constellation
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A Series & Other Mobile
You know I would actually bring it To samsung eight thirty-seven if you're close by
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meself
Honored Contributor
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A Series & Other Mobile
Could run a diagnostic on the phone or submit feed back in support of members
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