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Original topic:

Messages are not backing up.

(Topic created: 10-31-2022 01:47 PM)
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WeirdfaceEk
Cosmic Ray
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image

For some reason when I backup my stuff in Samsung Cloud, my messages won't backup...

I'm on A53 btw.
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Charkatak
Honored Contributor
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Do you backup manually by taping "back up now" or you let your phone do it automatically in the background?

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WeirdfaceEk
Cosmic Ray
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I just backup by tapping "backup now".
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Charkatak
Honored Contributor
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Maybe it just takes longer to complete. Try to plug in the device or don't let screen timeout. Alternatively you can temporarily set screen to never timeout, then try to back up again.

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WeirdfaceEk
Cosmic Ray
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Ok I did what you told me to do...

It didn't do anything.Screenshot_20220815-082727_Samsung Cloud.jpg
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WeirdfaceEk
Cosmic Ray
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OK nvm everyone it got fixedScreenshot_20220815-182331_Samsung Cloud.jpg
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Pfirsich
Asteroid
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Is it possible you could share how you fixed it? I'm glad you fixed it, but many of us are having the same problems and are really interested in knowing what you did. Thanks in advance.
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Solution
WeirdfaceEk
Cosmic Ray
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Oh yeah I didn't do anything.. it just randomly got fixed..