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Original topic:

MMS texted to me not downloading

(Topic created: 09-12-2021 01:31 AM)
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Pantherz
Asteroid
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A Series & Other Mobile
I just got my Samsung A52 and it works great, but refuses to download MMS (pictures, screenshots, etc.) that are texted to me. The little circle with the download symbol will appear but when I click it, it just endlessly says downloading and after an hour or so, it will go back to the little circle. This problem occurs in both messages between myself and 1 anther person and in groupchats I'm in. It is really annoying since I am in school and my classmates are usually sending pictures of their notes in the chat. If anyone has any solutions it would be greatly appreciated.
12 Replies
GameRooster
Cosmic Ray
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A Series & Other Mobile
Is this an unlocked phone?
Pantherz
Asteroid
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A Series & Other Mobile
Yes it is factory unlocked.
Obsidian89
Galaxy
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A Series & Other Mobile
Have you tried going to Advanced Messaging???clipboard_image_1631435461893.jpg
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Pantherz
Asteroid
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A Series & Other Mobile
I checked and advanced messaging is enabled on my device.
Obsidian89
Galaxy
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A Series & Other Mobile
Hmm...that's weird 😕
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Solution
Obsidian89
Galaxy
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A Series & Other Mobile
Go to your settings, then go to apps...tap on the 3 dots and tap on Special access Screenshot_20210912-035404_Settings.jpgScreenshot_20210912-035419_Settings.jpg
Pantherz
Asteroid
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A Series & Other Mobile
I did this then reset my phone and it started working. Thank you so much!!
Obsidian89
Galaxy
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A Series & Other Mobile
Maybe that'll help you out.
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Obsidian89
Galaxy
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A Series & Other Mobile
Idk if this will help you...but I hope it does