JUMP TO SOLUTION Solved

Original topic:

How do you retrieve photos that you backed up from the A10e?

(Topic created: 04-23-2021 07:47 PM)
3741 Views
Dorkifer
Asteroid
Options
A Series & Other Mobile

Need help and directions on how to get the photos that you backed up from your A10e. 

1 Solution


Accepted Solutions
Solution
matthewkelly0012
Constellation
Options
A Series & Other Mobile

Hi,

Step 1: Run the software on your computer, then click “Android Data Backup & Restore” on the homepage.

Step 2: Connect the Samsung Galaxy A10/A10e to your computer using its USB cable.

Step 3: Select the “Device Data Restore” or “One Click Restore” option, both of which can be used to restore backup files.

Thanks and Best Regards:

Frasi Mondo

View solution in context

10 Replies
CHAKA13
Constellation
Options
A Series & Other Mobile
All you have to do is download samsung share on whatever phone or actually both phones that you are trying to send or receive from and it'll basically walk you thru what you have to do !
0 Likes
Reply
Dorkifer
Asteroid
Options
A Series & Other Mobile
I had to factory reset my phone. But I did not want to lose my pictures. How can I get them back. Using the A10e model
0 Likes
Reply
Sway1980
Constellation
Options
A Series & Other Mobile
Try it Samsung Cloud
0 Likes
Reply
Dorkifer
Asteroid
Options
A Series & Other Mobile
I am trying to access the photos now.
0 Likes
Reply
Dan2025
Galaxy
Options
A Series & Other Mobile
Better way better could is onedrive Microsoft 1 terabyte 9. Month not bad have it love it..
0 Likes
Reply
CommunityUser021
Cosmic Ray
Options
A Series & Other Mobile
Microsoft office 360 at $7 month includes onedrive 1T free
0 Likes
Reply
KJDJ
Constellation
Options
A Series & Other Mobile
Yeah... Samsung cloud will bring everything back from years. Try it.
CommunityUser021
Cosmic Ray
Options
A Series & Other Mobile
Samsung cloud no longer syncs gallery. One drive.
And only those on internal memory.
Better than Samsung cloud, one drive and camera upload.
0 Likes
Reply
Dorkifer
Asteroid
Options
A Series & Other Mobile
Never got my old photos back. Thanks for the advice. My phone is in need of an upgrade. Lol
0 Likes
Reply