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How can I update my Galaxy A20 to android 12?

(Topic created: Saturday)
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smiller1960
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I have a galaxy a20 that has One UI ver. 3.1 and Android 11. But I need Android 12 because the medical app I need to install requires Android 12. When I try to install it, I get an error message saying it's not supported. I assume One UI needs to be upgraded as well, and it may also need a firmware update. Is there an instruction that tells me how to upgrade to Android 12?

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meself
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Just my thoughts if you try some method from a site it may cause problems and not worth trying as for the updates from the febice itself it's not being supported so will not update
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