Original topic:

GALAXY STORE requires Update before going further

(Topic created: 4 weeks ago)
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ThomasFisher
Cosmic Ray
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Hey everyone I just got the Galaxy A42 5G I'm having some issue with Galaxy store when I try to access it tells me an update is needed before I can go any further ok I click the update but no change tried disabling the app and enabled again but no use does anyone have advice I've contacted support but no resolution yet 

6 Replies
BionicBeautress
Cosmic Ray
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Go to settings > All apps > Galaxy Store > Storage > Clear Cache then power cycle your device & try again. Hope everything works out for you.
ThomasFisher
Cosmic Ray
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Ok
ThomasFisher
Cosmic Ray
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I've tried this no use support says I'll have to return my phone to T-Mobile for exchange can't uninstall Galaxy store because it's a rooted app thanks anyway
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BionicBeautress
Cosmic Ray
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So very sorry to hear that this remedy didn't work for you
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meself
Honored Contributor
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Try updating on wifi
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Go to Settings/Apps/ Galaxy Store.
Scroll down and select App Details in Store.
When it opens, does it give you an option to update?
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