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Original topic:

Error message re visual voicemail on A13 Tracfone

(Topic created: 10-11-2022 08:04 PM)
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Oirish
Constellation
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‎10-11-2022 04:00 PM (Last edited ‎10-13-2022 06:48 AM by Samsung Moderator ) in 

A Series & Other Mobile

I have an A13 5G on Tracfone and when people leave a voicemail, I get an error message saying that visual voicemail does not work and I can't access the voicemail. I DON'T want visual voicemail, but can't find where to turn it off.

 

 
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Solution
DanG92263
Honored Contributor
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‎10-11-2022 08:04 PM in 

A Series & Other Mobile
Contact your carrier. Your voicemail is not provided nor managed by Samsung. It is a carrier specific feature.
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