Original topic:

Can't get Viture pro glasses to work with Galaxy A15 5g phone

(Topic created: 2 weeks ago)
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DrEaMo
Constellation
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So I know my phone is compatible with it, and I can see the screen when I click on "Simulate second display" in developer options, but anytime I try to get the screen to work on that actual glasses, they don't. The phone recognizes them, and asks if I want to connect, all works fine, but nothing displays on the glasses. I've tried every type of different connection, even though the normal one seems to recognize them just fine, but still no luck.
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LongHiker
Galactic Samsung Care Ambassador
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@DrEaMo Have you reached out to the developers of that device to see if they have any recommendations? 

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DrEaMo
Constellation
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Yes, I have, but no response yet.
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LongHiker
Galactic Samsung Care Ambassador
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A Series & Other Mobile

@DrEaMo I would guess that a contributing factor may be that your budget A15 may not have the graphics processing power to support this device. Discussing with the developers would help understand if this is an issue. 

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