After the last software update for galaxy A20 on july 19th the bluetooth connectivity from 20(+/-) feet distance to receiver device suffered significant damage in the range to maximum 7 feet far from receiver device and just the hand behind the phone block the signal.
Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.
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Are you able to test with any other Bluetooth devices? The next step would be to have the phone evaluated by a certified technician. To look into your options, please send a private message with the full model code and IMEI number of the phone. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Same problem that @Danivan I think is a problem of the model and the updated of the software the bluetooth now is useless you can't even use it in the car. hopefully Samsung come with one solution, I tried everything even factory reset, and hard reset
Had the same problem. Did network reset as suggested in one of the posts.. it did not help.
What works for me: Turn on wifi .. that's it. Even if you aren't connected to anything on wifi, for some reason, having it ON affects bluetooth. My guess is that it has something to do with power management?
