Original topic:

As soon as I send the Picture my phone automatically reboots

(Topic created: 06-26-2025 09:11 AM)
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Gizmo907ak49
Constellation
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A Series & Other Mobile

For me on the latest update when I'm texting with people and want to take a picture to send ,as soon as I send the Picture my phone automatically reboots

1 Reply
LongHiker
Galactic Samsung Care Ambassador
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A Series & Other Mobile

@Gizmo907ak49 Have you done any troubleshooting steps?

Sometimes rebooting your phone can solve an issue. Have you done that?

Have you tried force quitting the messaging app and clearing it's cache?

Have you wiped the device cache partition? It wipes out incompatible or outdated cache information which might be incompatible. It does not erase any user data nor applications.

To wipe the device cache partition:

1. Power off your device.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears. 
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes. 
7. Click the side key to select it. The Cache will be wiped almost instantaneously. 
8. Click the side key to select "Reboot system now" 

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