AR Zone app- AR emoji studio

[Anna8]

In the AR emoji editor app, you can no longer update or change your avatars clothing , or add new items like hats or dresses. The app only shows four circles (blue & green) spinning, but the avatar never loads for you to change the clothing. This option worked fine before the last update occurred. 

[angelchained]

That's strange, but I will check mine BRB .

[Anna8]

I chatted with Samsung almost 30 minutes and they couldn't fix it. The stickers work fine but it won't let me change her to a different hairstyle or clothes at all.

[angelchained]

Hopefully, you'll receive an update to resolve the issues.

[angelchained]

Can you see the avatar in my screenshot?

[Anna8]

No I don't see it, screen is blank

[angelchained]

It's probably a software glitch caused by the recent update you received. The avatar in my screenshot is used for changing hair, clothing, etc.... Something went wrong during the update. What app version is your AR zone on? The AR zone app is a camera app for augmented reality.

[Samfra]

Samsung emojis don't load I've already tried on several networks with mobile data and it always keeps loading the preview of the emoji so it allows me to create it. I also cleared the cache of the ARapp and uninstalled updates and it still doesn't work. Quite sad since it's my first experience with Samsung.  

 

 

 

[Samfra]

In my case I have exactly the same problem on my new Samsung, it doesn't let me create the emoji and nothing has worked, not even clearing the cache or changing the network. 

[Samfra]

Its fixed with a new update release today  

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