A15 5G No longer able to login to Yahoo email account on AT&T

[mailman1204]

We use Yahoo email thru ATT. We can no longer login to our email account. 

We lost this connection on or about 2-13-2025.

I even got a new phone and still can't login.

Both of our phones are A15 5G.

We can still get emails on an old Samsung J7 Crown.

Can anyone help.

[realaud]

You need to contact Yahoo.  if you are using a mail client rather than the Yahoo app, Yahoo requires a one time third party app password to access the mail for security reasons.  You may have set this up on your old phone and just forgot you did.  It does not carry over from phone to phone.  Even if you are using Yahoo's app, there may need to be some verification action that you did not perform in order for it to work on your new device.  Your inability to log in would not have anything to do with the phone itself.  Contact Yahoo support.

[user4JaU0ZKq33]

I have the same issue. It is not a phone specific issue. I was logged out of all devices and have not been able to log back into three mobile devices. I could log back into my desktop, so it seems to have something to do with thw way the Samsung email client interacts with the ATT (yahoo) client. 

[mailman1204]

Thanks.
We have the same problem with our Fire tablets, but we can access it on our desktop and laptop computers.
So it my also be a problem with the Amazon email client.
Thanks again, at least we know that we're not alons.

[user4JaU0ZKq33]

After playing with it some more I can access my ATT email via outlook on my phone. So it does seem tobe some type of issue with the Samsung email client and how it interacts with ATT/Yahoo. 

Of course ATT is closed today so can't call....

[mailman1204]

Thanks

[user4JaU0ZKq33]

Update.
I did get in touch with someone at ATT after all. They are opening a trouble ticket and think it may be related to some type of internal data issue since the screen where I should be able to input the password is basically blank and doesn't move forward when the single text box is filled. You may want to do the same.

[mailman1204]

We have already done that.
They even sent a tech out to trouble shoot our system, gave us a new router but the problem still persisted.
Good luck, maybe they can fix yours.

[user4JaU0ZKq33]

Ok. Will let you know what I hear back. It isn't a router issue at least for me as the problem occurs over mobile data as well.

[mailman1204]

I didn't think ours was either, but hay we got a new updated router out of it.