I’ve been a loyal Samsung customer for years, with multiple Samsung products including appliances, monitors, and TVs. I own a Galaxy S21 Ultra and am extremely disappointed that major Android updates will stop at Android 15.
The phone is still fully capable, and ending updates this early feels arbitrary, especially when newer Samsung devices get longer support. This decision makes me seriously rethink buying future Samsung products. Long-term software support is a major factor in customer trust and brand loyalty — please reconsider extending OS updates for the S21 series.
