Anonymous
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A Series & Other Mobile

Hello,

I am new to this forum and the world of Samsung and smart phones.  Reluctantly had to give up my trusty flip phone.🙄

I recently purchased a Galaxy A16 5g, and for the most part have been able to figure out most issues I have come across, however this one has me stumped.  Hoping someone here can give me some guidance.

As I stated I have an A16 5G, UI version 8.0, Android 16.  I have found several help videos and articles, that guide me to the Phone settings > Record calls> where there is supposed to be an option to "Auto record".  This option does not appear on my page and I don't know why?  Have I maybe set a restriction or permission that is not allowing this to display?  When I place or receive a call I am not seeing any record icon either.

I live in Alberta, Canada, and have checked and recording calls is allowed here!  It is not something I wish to do all the time, however there are instances when I would like to have a record of a conversation.

Suggestions or help would be appreciated.  Thanks

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