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11-21-2025
04:38 PM
(Last edited
11-24-2025
02:48 PM
by
SamsungJoJo
) in
Hello,
I am new to this forum and the world of Samsung and smart phones. Reluctantly had to give up my trusty flip phone.🙄
I recently purchased a Galaxy A16 5g, and for the most part have been able to figure out most issues I have come across, however this one has me stumped. Hoping someone here can give me some guidance.
As I stated I have an A16 5G, UI version 8.0, Android 16. I have found several help videos and articles, that guide me to the Phone settings > Record calls> where there is supposed to be an option to "Auto record". This option does not appear on my page and I don't know why? Have I maybe set a restriction or permission that is not allowing this to display? When I place or receive a call I am not seeing any record icon either.
I live in Alberta, Canada, and have checked and recording calls is allowed here! It is not something I wish to do all the time, however there are instances when I would like to have a record of a conversation.
Suggestions or help would be appreciated. Thanks
Solved! Go to Solution.