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09-11-2025
02:53 PM
(Last edited
09-12-2025
07:07 AM
by
SamsungDarius
) in
On aug 30 2025 I started receiving AS400 errors trying to load apps from the Samsung tv. Support had me connect to the hotspot, which works great but is much slower, and as soon as I connect back to Ruth's wired or normal WiFi, which has no problems with Netflix, I start getting the errors and can not search or add apps. Nothing changed on my router, and all other functions work fine. The issue seems to be more of a DNS search issue but I tried Cloudflare and Google DNS, but that did not help. My question is why would we need to connect to a phone hotspot in order to setup apps at all? Does
anyone have the reason I was considering buying another LED Samsung TV just to have the same feature which worked great until just a few weeks ago?