08-18-2025 07:28 AM in
Galaxy S25I got my 1st S25 Ultra in March 2025 via pre-order from Samsung directly. It lasted until May 2025 when it all of a sudden just went black! It would not turn on or charge. Neither Verizon or Smsung could help. Asurion sod it was a warranty issue since it wasn't physically damaged. After lot of torture, Verizon sent me a refurbished replacement phone for my brand new 2mo phone. That replacement phone stopped charging after 2 weeks. But charged wireless. Verizon then sent me 3 more replacement phones before I contacted corporate and they finally sent me a brand new sealed in the box S25 Ultra in July 2025. This 2nd brand new phone lasted from July 3 until today August 17, 2025. I contacted Samsung and they told me to take it to one of their repair places? Is there a point? There's nothing physically wrong with it. Why doe this keep happening??? Is there something wrong with this particular model? I'm so annoyed that I'm considering getting an iPhone. This phone is currently charging on a wireless charger. Can someone please help!!! Thank you!!