As Samsung customers living in the United States, we are very disappointed that the Samsung Watch 8 and other Samsung Watches still do not have the Samsung Blood Pressure Monitor app enabled here. Could someone explain why this app is enabled for customers in Canada and other regions but disabled here in the US.
This Samsung Watch feature has been available in Canada and many other regions for some time. People in these regions have told us that the Samsung Blood Pressure app is a very useful tool in the Samsung Health/Monitoring ecosystem.
Further, these people say that while they understand that, like the Samsung ECG and other Health Monitoring apps, the Blood Pressure app may not be a standard medical device. However, they note that results obtained using the Watch Monitoring app are very close to the readings on standard Blood Pressure measuring machines. Therefore, if the Blood Pressure Monitor app were enabled on the Samsung Watches in the US, it would add value to the Watch by providing a useful, portable enhancement to the Samsung Health/Monitoring ecosystem.
Frankly, based on the positive reports from regions where the Blood Pressure Monitor app is enabled, we can not understand why Samsung can not enable the app here in the United States.
If it is because of possible legal reasons, Samsung could require people to sign a liability waiver in order to have the Blood Pressure feature enabled. If it is a governmental issue, why, after all this time can’t it be resolved?
In summation, we customers in the United States would like to have the Blood Pressure Monitor app enabled on our Samsung Watches, just as it is for customers in other regions.
