I purchased the Galaxy Watch 8, and the included band is far too short to fit my wrist—something that should have been accounted for in the design.
I contacted Samsung Support expecting a simple replacement, but I was told I’d need to pay for a longer band, even though this is clearly a sizing issue—not customer error.
I’m extremely disappointed in the lack of resolution, especially for a premium-priced watch. Samsung should provide customers with a properly fitting band, free of charge.
Please advise if anyone has received proper support for this. I hope Samsung reconsiders how it handles basic customer satisfaction.
