I am both a veteran and a nurse and I am trying to sign up for the military offers program or the first responders program. It keeps taking me to ID.Me, which then sends me back to Samsung as I am verified for both of the above in ID.Me. It gives the error "Unfortunately, we need more information in order to validate your eligibility for the Samsung First Responders Offers Program.
Please click below to sign up and register yourself via ID.me account verification process." (Same for the military one). I have never had an issue before with ID.Me but I even went through the ID.Me site to get to the Samsung site and I am getting the same error. (I signed on to ID.Me, searched for Samsung and then clicked to shop at Samsung that way). I called and can't get through the menu for tech support. Chat has sent me around because they are wanting to help me with a product and not the website, although I have told them I need website support.