We have a Samsung NZ30K633OR cooktop we bought from Best Buy on 11/23/2024 and picked up on 1/16/2025.  It was installed shortly after.  Last night I heard a pop and thought it was possibly our dog gate tipping over a little as it will do since it is not attached to the doorway.  This morning I was getting ready to cook breakfast and noticed a crack in the cooktop starting in the middle of one of the eyes and radiating out in three directions.  It appears that this has happened to others before.  At least one person said that Samsung would not honor the warranty.  Has anyone had any good resolution from an occurrence like this?  We have this cooktop, an oven and two TVs that are Samsung.  We're planning on buying a refrigerator as soon as the oven and cooktop are paid off but am now leery of doing so.