Samsung, are you kidding me?

I am using Samsun book2 pro It's been **TWO YEARS** and my camera is still useless on my laptop! It shows camera is blocked and the most stupid part is that even aftern turning the camera block mode off the same issue persits. This is the worst technological advancement I have ever witnessed which refrains you from using the basic functioning.

Not only this, I’ve sent it to the service center **TWICE**, and both times I was told it’ll be fixed with updates. Guess what?

Still doesn’t work! I’ve lost track of how many times I’ve updated, reset, and tried every possible solution, but nothing works. This is beyond frustrating! I need my laptop for daily tasks, and this issue has made everything so much harder. It's like I’m stuck in an endless cycle of false promises and wasted time.

Samsung, seriously, enough is enough! Either refund me or replace this laptop with one that actually works, because this back-and-forth nonsense is driving me insane!

I request viewers please don't give generic advices like install samsung security app (I could not find any such app for pc), or press f10(Obviously I must have tried that already).

If there is any genuine solution to this problem. I request you to kindly mail it to me at Ani_007