I’m posting this in the hope that it will help others with the same frustrating problem I have had with my Frame TV: problems with “insufficient memory.”  I have searched on the web and made two calls to Samsung support, following multiple steps that did not fix the problem. I cleared caches on apps as directed and deleted unused apps. This resulted in temporary fixes. Within weeks I was getting the same insufficient memory messages and constant problems.  I then did a factory reset on the TV. This did nothing to fix the memory problem, but did take time to restore everything.  I called Samsung support and twice.  The first recommendation was to do another reset, which again did nothing except get me to the point where most of my streaming apps couldn’t be restored due to low memory. The next recommendation was to buy a memory stick and expand memory. When I called Samsung back to go over set up of the memory stick, the next tech said on review of my record that it didn’t look like we had tried a flash memory reset. He walked me through this and in about 5 minutes I went from no free memory to nearly 10 gb— with all my apps restored!  Here is what we did: 1. Press the power button on the Frame TV screen. On my TV this is on the bottom right side of the frame— you have to look under the bottom edge. The tech said this is in the middle on some screens. I pressed this for a few seconds until the “control panel “ appeared on the screen.  This was a menu bar on the lower part of the screen that included a power on/off icon.  2. When the control panel appears, push and hold the power button on the remote for at least 5 seconds (helps to have remote close to you as the control panel screen has to be on and it only lasts about 5 seconds). The TV should reboot.  When it came back on I had to set up the TV again like it was new— I could skip a lot of screens. But when this was done everything was fixed!  The tech said a lot of junk cached files can accumulate that don’t get cleared out with the app cache clear step— this seemed like exactly what had happened. I was very relieved that after months of searching I finally got help that helped. Good luck with this— hope it can help!