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01-04-2024 04:30 PM (Last edited 04-21-2024 08:58 PM by SamsungChelsea ) in
Galaxy WatchI have a Watch6 and a Samsung Galaxy S22. When I set an alarm on my phone, it vibrates on my watch and phone at the same time, as expected. However, on my watch, I do not have the option to snooze or dismiss the alarm as I did on past Galaxy watches. Instead, it shows the playback screen as if I'm playing music. I do not have any music/audio/video apps open on my phone and I do not have anything else connected via bluetooth. I can't snooze the alarm by pressing the home or back button. It just continues to vibrate. I can only snooze or turn off via the phone. I have done the following troubleshooting :
Turned the watch off and on, turned the phone off and on.
Had the alarm set when the phone is on sleep mode, sleep mode off, screen on, screen off, charging, not charging.
Cleared the cache partition.
Unpaired and re-paired the watch.
Hard reset the watch.
It still doesn't work. I chatted with Samsung support and they are saying it has to be examined in person. The closest place is almost an hour away, so before I do that, I am trying to find a resolution online.
The image is what I shows on the watch screen when the alarm is going off. The blue music symbol (🎵) shows in the bottom center.
Solved! Go to Solution.