A few months ago I purchased the UN50CU8000FXZA Television from Best Buy and all "smart" features have been nothing but constant problems. A summary:

- Apps will be stuck loading forever 

- No image will be displayed for any show/movie/stream across all apps, but the audio and subtitles will work 

- Apps will be frozen on one screen (a movie, a live channel, etc.) with no way to exit 

- TV will be unresponsive to remote commands 

And many more, you get the idea. All of these problems are temporarily solved by unplugging and plugging back in (no issues for a day or so). However, the TV is low profile mounted to a wall with a recessed outlet, meaning I have to take the TV off of the wall to unplug, or I have to flip a circuit breaker - what a pain!

Issues are happening across all apps and have had at least 1 inhibiting problem every two days of using the TV since purchase in August. 

I do have the latest firmware, it is hard wired to 300Mbps internet so that should not be a problem. 

I am new here and wondering what my options are. It is still under warranty. It does not seem like the "service request" option would get me very far.