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Galaxy S23

I have some issues with facial recognition on my Samsung Galaxy s23 ultra sometimes and very rarely I can use facial recognition but what I do it with day-to-day tasks it has issues recognizing my face a lot of times even in good sunlight even with my glasses on or off it does not recognize my face I don't know I think there's an issue with this face recognition software sometimes it works when it wants but other times it literally does not want to work at all I even tried to format it and reset settings on the phone and cleared the phone cache in the fastboot menu and nothing happened

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