Fellow Users and Moderators,

Have any of you faced the same issue with Facial Recognition on your Samsung Galaxy Book 3 360 (Model# 730QFG) or the previous models? I have Galaxy Book Pro 360 (Model# 930 QDB) and both have the same issue with facial recognition.

As I have the same issue with both the laptops, i can't imagine it's an issue specific to the laptop but some firmware issue or the camera itself is not equipped with the required sensors to be compatible with Windows Hello.

If any of you had the same issue, please let me know if you were able to find a solution to fix this problem.

I haven't had any problems using this with my very old Microsoft Surface Book.