During the spin cycle, our Samsung washer threw error code 9C8, or it could be 9CB. It's only 6 months old. Model # WA55A7700AV.
I spoke with someone from Samsung who said it's a software update issue, but all updates have been done. Turning the unit off and on, unplugging and plugging it back in didn't work. There's not much online about this code. One search turned up a possible voltage issue, but that doesn't make sense. Power source hasn't changed. Just for fun we tried another outlet and it still throws the code. Unit doesn't respond at all to pressing other buttons.
We have a tech coming out, but the first available appointment is a week from today. 😞
Anyone else have this code and know what the problem could be?
