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10-11-2022 12:24 PM in
Kitchen and Family HubWe have a brand new Samsung Model RF28R7351SG and the auto refill water pitcher leaks on the front rim when pouring water into a glass. It does not matter how fast or slow the pour. The top of the pitcher is properly attached to the container but still leaks. There is a visible spot where the plastic is warped - NOT cracked, and it came out of the very thoroughly styrofoam-packed box this way. It was definitely placed in the packing with the refrigerator with the defect. I have looked on-line for replacement pitchers, but they are ridiculously expensive for just a plastic item with no electronics.
Would this be replaced under the refrigerator's warranty since it came out of the box like that? This is very disappointing because we use it often, since the front dispensing option does not have the greatest fill-time per glass.
Please advise.
Solved! Go to Solution.