Original topic:

"Dryer connection error" in SmartThings app – washing machine works fine, dryer doesn’t

(Topic created: 09-30-2025 05:28 AM)
642 Views
userVem5OISL6D
Constellation
Options
Washers and Dryers

Hi,

I keep getting a “Dryer connection error” in the SmartThings app.

  • Model: Samsung DV90F09F4SU3 Bespoke AI Home

  • SmartThings app on Android (latest version)

  • The dryer is connected to Wi-Fi (Wi-Fi icon shows on the appliance).

  • Firmware update has already been installed.

  • My Samsung washing machine of the same series works perfectly in SmartThings.

  • I’ve already done several full resets on the dryer.

  • I also tried: removing/adding the device in SmartThings, rebooting the router, using only 2.4 GHz Wi-Fi.

Despite all this, the app still shows Smart Control off and refuses to connect to the dryer.

Is this a known issue for this model, or is there a specific fix?

Thanks in advance for your help!


WhatsApp Image 2025-09-30 at 14.23.16.jpeg

 

 

0 Replies