Original topic:

The detergent flap does not hold liquid detergent properly for the Samsung series 6 washing machine

(Topic created: 4 weeks ago)
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SamsungUser2025
Constellation
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Washers and Dryers

Before making the purchase I specifically asked at the Samsung store if it hold liquid detergent in the main wash, but alas it doesn't. There is always a gap in-between and all the detergent just leaks out. Is this a product error that I need to report? Is there a way I can resolve this?

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/

 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

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