it states "the LEDs on the Detergent and Softener buttons indicate whether the auto dispense system is on or off." Is the LED button off? The Auto Dispense System does not work if the LEDs on the buttons are off.
To correct that aspect, you will need to press the button to turn on the dispenser system by setting the dosage level. Refer to the instructions within the manual to set the dosage level and the concentration level as desired.
You can also Replace the detergent drawer, If you continue to have issues with additives not draining, there may be some defect in the detergent drawer. For a warranty replacement please Private Message any moderator by selecting and clicking on the chat option or contact our phone support at 1-800-726-7864.
it states "the LEDs on the Detergent and Softener buttons indicate whether the auto dispense system is on or off." Is the LED button off? The Auto Dispense System does not work if the LEDs on the buttons are off.
To correct that aspect, you will need to press the button to turn on the dispenser system by setting the dosage level. Refer to the instructions within the manual to set the dosage level and the concentration level as desired.
You can also Replace the detergent drawer, If you continue to have issues with additives not draining, there may be some defect in the detergent drawer. For a warranty replacement please Private Message any moderator by selecting and clicking on the chat option or contact our phone support at 1-800-726-7864.
