Our dryer keeps running at the 1-minute mark, keeps heating, clothes get pretty hot. Replaced control panel already due to selector not working, problem continues. Replaced moisture sensors...problem continues. Any suggestions would be appreciated!
Hello, I am so sorry to hear about the concern with the dryer not stopping after the timer has reached 1 minute and will assist as best as possible. I located this troubleshooting article I would advise reviewing here- https://www.samsung.com/us/support/troubleshooting/TSG01001990/. If the reset of the dryer does not correct the issue as stated we recommend having a technician service the unit. You can contact a local provider within the area here https://www.samsung.com/us/support/service/ for service options or send a private message https://bit.ly/3p4UuiW with the following information for service review options through Samsung.
Street Address
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Place of Purchase
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Hello, I am so sorry to hear about the concern with the dryer not stopping after the timer has reached 1 minute and will assist as best as possible. I located this troubleshooting article I would advise reviewing here- https://www.samsung.com/us/support/troubleshooting/TSG01001990/. If the reset of the dryer does not correct the issue as stated we recommend having a technician service the unit. You can contact a local provider within the area here https://www.samsung.com/us/support/service/ for service options or send a private message https://bit.ly/3p4UuiW with the following information for service review options through Samsung.
Street Address
Email Address
Contact Number
Place of Purchase
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
