Original topic:

S Pen Won't Connect to Air Actions and Have to Press Hard To Use

(Topic created: yesterday)
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cheezytoast
Astronaut
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Tablets

Hi, basically the title.

My S pen (official from the Samsung site) has stopped working. Yesterday it was fine, today it's not. It won't connect to Air Actions and to do anything on the screen, I have to press hard. I've done everything recommended. I took it out and out to back in the right position, took the tablet out the case and wiped down the charging spot, turned off Air Actions and reset the tablet, kept Air Actions on and reset the tablet, reset the tablet with the pen attached, reset the tablet with the pen detached, and reset the pen in settings and nothing has worked. I tried charging it for an hour with Air Actions off, not touching it at all and it showed no improvement. Is it completely gone or can I save it?

 

It's the Galaxy Tab S9/S9+/S9 Ultra S Pen, Black.

Tablet is the Galaxy Tab S8+

 

4 Replies
LongHiker
Galactic Samsung Care Ambassador
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Tablets

@cheezytoast When you charged the S Pen, did you see it actually charging? or no indication of charging? 

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cheezytoast
Astronaut
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Tablets

The s pen picture would appear at the top of the screen with a lightning bolt under it so I assumed it was, I can't see battery status or if it's charging in seettings.

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LongHiker
Galactic Samsung Care Ambassador
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Tablets

@cheezytoast If you go into tablet settings -> Advanced features -> S Pen it should show you a picture of the pen. Just above and to the right it will show "Ready" or the battery percentage if the  S Pen is not attached to the Tablet. 

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cheezytoast
Astronaut
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Tablets

I don't have anything but the picture of the pen on my screen, maybe because it's not connected to Air Actions? 

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