Our company uses A8's for shop mechanics. One left and is unreachable, so we factory reset his tablet, but it's locked down with either his password or his google credentials. I've searched everywhere for a solution. Is this tablet trash at this point or is there a way for an owner of the tablet (our company) to get past this security feature?
I don't see a way around it, but for the future, it's probably best to sign a device out of the respective accounts prior to doing a factory reset. Resetting the device does not sign it out of the accounts. Maybe set up a Samsung and Google account for your company and set up all devices through those accounts. If it's a work device and used at work, why allow employees to put their own personal account information on it?
