Original topic:

Not charging

(Topic created: yesterday)
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JonahHG
Asteroid
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Tablets
I have a Samsung Galaxy Tab A9 purchased less than a year ago and its not charging and the screen is broken near the top. Please help!
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Oxford
Honored Contributor
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Tablets
I don't believe anybody's going to be able to diagnose anything for you without being able to inspect the tablet. My suggestion is to find the nearest UbreakIfix repair shop and take it there for evaluation.
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Samsung_Moderator
Community Manager
Community Manager
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Tablets

Hello JonahHG,

we are so sorry to hear about the charging concern you're experiencing with the tablet and would like to ask additional questions to assist. Have you tried testing your current wired charger with a different device to ensure appropriate power is being provided to the tablet? Can you test the charging port of the tablet with a different wired charger? Finally, have you tried charging the tablet with a PC? 

We have this article https://www.samsung.com/us/support/troubleshoot/TSG10001462/ to assist with different charging concerns and strongly recommend reviewing it. 

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