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Galaxy tab E forgot unlock pattern. Can not power off. Unable to get to factory reset

(Topic created: 12-31-2020 02:50 PM)
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user1syAWUlli5
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Galaxy tab E forgot unlock pattern. Can not power off. Unable to get to factory reset

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uservoJPaBAyNL
Constellation
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Tablets
With the device off, press and hold Volume Down and Power.Release the Power button when you see the Samsung logo, but continue to hold Volume Up until the recovery screen appears.Use the Volume buttons to navigate the menu and select wipe data / factory reset. ... Press Volume Up continue.

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Solution
uservoJPaBAyNL
Constellation
Options
Tablets
With the device off, press and hold Volume Down and Power.Release the Power button when you see the Samsung logo, but continue to hold Volume Up until the recovery screen appears.Use the Volume buttons to navigate the menu and select wipe data / factory reset. ... Press Volume Up continue.
SamsungLK
Samsung Moderator
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!




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