Members_jqIEAD7
Constellation
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10-31-2025 09:50 AM in
TabletsI’m using a Galaxy Tab 10+. Since the recent update, the device freezes whenever I try to take a screenshot or use AI capture in multi-window mode. The issue has continued even after the latest update a few days ago. I’ve also tried a forced reboot, but the problem still persists.
Please look into this issue and provide a prompt solution.
1 Reply
Robin621k
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10-31-2025 10:14 AM in
Tablets
Follow the instructions in the link I have provided to perform a wipe cache partition on your tablet. This usually fixes most bugs.
https://us.community.samsung.com/t5/Tablets/Tab-S10-series-new-instructions-for-recovery-menu/td-p/3...
https://us.community.samsung.com/t5/Tablets/Tab-S10-series-new-instructions-for-recovery-menu/td-p/3...